FAQ

We are just one email away to attend to you. If you require any assistance, feel free to contact us!

Why Us?

Money Back Guarantee

We provide money back if for any reason you do not like our products. Tha is how confident we are in our products. Zero questions asked. Shop with confidence.

Tried and Tested

We only source from manufacturers with more than 20 years experience. Their longstanding shows that they are providing CNY Cookies that are well-liked by customers. Our team also tries all the CNY Snacks that we supply. We eat what we sell.

One Stop CNY Goodies Shop

We collate for you all the traditional and famous Chinese New Year cookies and goodies in one place. When you buy from us, we are sure that it will be well-liked by your family and friends!

Delivery FAQ

Standard Delivery

Your order will be delivered to you within 2-4 days.

Delivery cost $10 per location no matter how many orders. The delivery cost is higher because the CNY Goodies are more delicate and require higher cost delivery. Gather orders to save on delivery. Order for your friends, family and neighbors to get free delivery.

Free Delivery

Free delivery is for orders above $100. Delivery time is 2-4 days.

Note:

Delivery price stated is only for main island of the Republic of Singapore.

EXCLUDING:  Other off-shore islands, Airports and Army Camps.

Specific Timeslot Delivery

If you require delivery at specific timing please contact us for the pricing, depending on the distance, it starts from $5.99.

Our timeslots are 9-12pm, 1-4pm, 4-7pm and 7-10pm.

Please provide us with your postal code and we will let you know the delivery cost.

Red Packets

We are giving away 100 sets of red packets to the first 100 pax who purchase 4 or more bottles of CNY cookies, goodies and snacks. While stock last!

Do You Have A Shop?

We do not have a retail shop for testing but we provide money back guarantee. Which is similar to going down to a shop to try, but you can rest at home and we deliver the items to you. 

Shop with confidence!

Money Back Guarantee

Money-Back Guarantee is not applicable to items on sale. 

Our products are tasted and tested by thousands of customers. Therefore, we have the confidence to provide money back guarantee. We are confident that you will like our Chinese New Year cookies.

If for any reason you do not like them, let us know within 24 hours from the date of delivery. Let us know what is the issue.

Please note that you must not consume more than 5% of the item. Otherwise, we are not able to provide you with a refund.

We will arrange to recollect the items from you, once we received the items, we will process the refund.

If you have any other questions, we are always here to assist, just contact us.

Shop with confidence!

How to check my orders?

You can go to Menu>Your Order>My account page and login to see your orders.

In your account you will be able to see and manage your Orders, Addresses, Payment methods and Account details. 

Corporate/Bulk Discount

Yes, we provide discount for corporate or bulk orders. Please contact us to know more about our pricing. Thank you. 

Other Questions

We will be glad to answer any questions that you have, contact us at our contact page for assistance. 

0
    0
    Your Cart
    Your cart is empty